Brand-Driven General Manager – Guest Experience Leader

Swig Bellevue; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Prizes and recognition

Job summary

Swig is seeking a General Manager in Nashville to oversee daily store operations, maintain quality, and lead a fast-paced team. You will manage staff, train employees, and ensure outstanding customer experiences while upholding Swig's brand standards.

The role involves overseeing safety, cleanliness, inventory, and deposits, with a focus on hiring and mentoring staff. The position emphasizes leadership, excellent communication, and teamwork in a high-energy environment.

Qualifications

• Experience managing a restaurant or food-service team.
• Strong leadership and communication skills.
• Must be at least 16 years old and have a food handler's permit.

Responsibilities

• Oversee daily store operations and ensure quality standards.
• Hire, train, and mentor staff; enforce Swig policies.
• Maintain cleanliness and safety; manage inventory and deposits.
• Act as main point of contact for customer service matters.
• Lead opening/closing procedures and scheduling.

Skills

Leadership

Operations management

Customer service

Job description

Swig is seeking a General Manager in Nashville to oversee daily store operations, maintain quality, and lead a fast-paced team. You will manage staff, train employees, and ensure outstanding customer experiences while upholding Swig's brand standards.

The role involves overseeing safety, cleanliness, inventory, and deposits, with a focus on hiring and mentoring staff. The position emphasizes leadership, excellent communication, and teamwork in a high-energy environment.