Flexible Hours Store GM & Guest Experience Leader

Swig; Spring Hills (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Discounted Drinks & Cookies

Flexible hours

Growth opportunities

Competitions and prizes

Job summary

Swig is seeking a hands-on General Manager to lead store operations, guest experience, and team performance. You’ll drive quality, training, scheduling, and daily execution of policies to maintain top standards across food, service, and cleanliness.

As the go-to person for customer service, you’ll mentor staff, monitor safety, manage deposits, and coordinate opening/closing tasks. Previous restaurant leadership helps, and you’ll foster a positive, fast-paced environment where guests leave

Qualifications

• Experience in restaurant leadership or store management.
• Ability to train and develop staff to Swig standards.
• Strong communication and guest-service focus.

Responsibilities

• Oversee daily store operations and policy adherence.
• Serve as point of contact for customer service matters.
• Oversee food and drink prep to Swig quality standards.
• Assess hiring needs and conduct interviews per guidelines.
• Train staff on Swig policies and values; mentor team.
• Document and administer warnings and PIPs as needed.
• Maintain knowledge of menu to assist staff and customers.
• Manage opening/closing checklists and deposits.
• Maintain clean, safe, and inviting store environment.
• Order supplies and manage food safety, rotation, and shelf life.
• Support to-go and delivery orders; ensure timely service.
• Collaborate with team to achieve Swig goals.

Skills

Leadership

Customer service

Staff training

Hiring

Operations

Communication

Tools

POS systems

Job description

Swig is seeking a hands-on General Manager to lead store operations, guest experience, and team performance. You’ll drive quality, training, scheduling, and daily execution of policies to maintain top standards across food, service, and cleanliness.

As the go-to person for customer service, you’ll mentor staff, monitor safety, manage deposits, and coordinate opening/closing tasks. Previous restaurant leadership helps, and you’ll foster a positive, fast-paced environment where guests leave