Store General Manager: Brand & Guest Experience

Swig West Hills; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary

Discounted Drinks & Cookies

Flexible hours and a fun, fast-paced工作

Opportunities for Growth

Participate in company wide contests

Job summary

Swig West Hills is seeking a General Manager to oversee daily store operations, staff training, and guest experience. You’ll ensure quality, safety, and brand standards while leading a team in a fast-paced environment.

As the go-to person for customer service, you’ll manage hiring, performance, and daily tasks to create a welcoming, high-energy atmosphere where every guest leaves with a happy moment and a smile.

Qualifications

• Must be at least 16 years of age.
• Previous restaurant experience is a plus.
• Strong leadership and staff training abilities.
• Excellent verbal and written communication.

Responsibilities

• Oversee daily store operations and ensure brand standards.
• Train and develop staff and handle performance issues.
• Ensure guest satisfaction and high-quality food and drinks.
• Manage openings and closings and administrative tasks.
• Oversee hiring and onboarding of new team members.

Skills

Attention to detail

Communication

Leadership

Customer service

Multitasking

Job description

Swig West Hills is seeking a General Manager to oversee daily store operations, staff training, and guest experience. You’ll ensure quality, safety, and brand standards while leading a team in a fast-paced environment.

As the go-to person for customer service, you’ll manage hiring, performance, and daily tasks to create a welcoming, high-energy atmosphere where every guest leaves with a happy moment and a smile.