Brand-Driven Delivery Driver & Customer Experience

Kroger Delivery; Johnstown (CO); On-site; USD 25,000 - 39,000; Full time

Job summary

Kroger Delivery is seeking a dedicated delivery driver to serve customers in our community. You will deliver customer orders using a company vehicle, representing Kroger's Seamless Experience with professionalism and safety.

Thorough knowledge of routes and ability to communicate status to customers is essential. Successful candidates will maintain accurate delivery records, comply with temperature controls for perishable items, and follow Kroger driving standards.

Qualifications

• Valid driver's license required.
• Excellent communication and customer service skills.
• Must pass a DOT regulated medical exam annually.
• Must have a good driving record.
• Ability to lift up to 50 lbs.
• Must be at least 21 years old.
• Chauffeur's license may be required in some states.

Responsibilities

• Provide excellent customer service while delivering orders to customers.
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers.
• Maintain professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely and according to Kroger's driving standards.
• Deliver orders on time and in good condition and resolve issues as needed.
• Keep customers informed of route changes or delays per Kroger standards.
• Maintain accurate records of deliveries.
• Assist fellow drivers as needed.
• Keep products within proper temperature guidelines and record temperatures per health regulations.
• Handle products safely and report breakages or contamination to supervisor.
• Complete pre-inspection checks of the vehicle and report defects.
• Operate company-provided mapping and customer interaction devices.
• Perform essential job functions with or without reasonable accommodation.

Skills

Excellent communication

Customer service

Physical ability

21+ years old

Education

High School Diploma or GED

Tools

Handheld tablet device

MAP/Routing technology

Job description

Kroger Delivery is seeking a dedicated delivery driver to serve customers in our community. You will deliver customer orders using a company vehicle, representing Kroger's Seamless Experience with professionalism and safety.

Thorough knowledge of routes and ability to communicate status to customers is essential. Successful candidates will maintain accurate delivery records, comply with temperature controls for perishable items, and follow Kroger driving standards.