LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER Part Time

Kroger Delivery; Aurora (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger Delivery is seeking a customer-focused driver to deliver orders in Aurora, CO. You will operate a company vehicle, provide friendly service, and represent Kroger’s Seamless Experience with professionalism.

Responsibilities include on-time deliveries, safe driving, using a handheld tablet, maintaining delivery records, and adhering to food safety and Kroger standards. A valid license and DOT medical exam are required; some states may require a chauffeur license.

Qualifications

• Valid driver’s license required.
• Excellent communication and customer service skills.
• DOT medical exam must be passed annually.
• Must have a good driving record.
• Ability to operate a delivery van and handheld tablet device.
• Must be at least 21 years old.
• Chauffeur’s license may be required in some states.
• Must be able to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service while delivering orders to customers.
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process.
• Maintain professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely according to Kroger’s driving standards.
• Deliver orders on time and in good condition; resolve issues as needed.
• Keep customers informed about delivery status and changes.
• Maintain accurate records of deliveries.
• Assist fellow drivers if needed.
• Ensure proper temperature control and food safety during transport.
• Record any breakages or contamination and report to supervisor.
• Complete pre-inspection of the vehicle before use and report defects.
• Use company devices for mapping and customer interactions.
• Perform essential job functions with or without reasonable accommodation.

Skills

Valid driver’s license

Excellent communication

Customer service

DOT medical exam

Good driving record

Operate delivery van

Handheld tablet device

Lift up to 50 lbs

Age 21+

Chauffeur license (state varies)

Education

High School Diploma or GED

Job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

• Valid drivers license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• May require chauffers license in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED
• Any customer service experience
• Any deliver driver experience