LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER Johnstown

Kroger Delivery; Johnstown (CO); On-site; USD 25,000 - 39,000; Full time

Job summary

Kroger Delivery is seeking a dedicated delivery driver to serve customers in our community. You will deliver customer orders using a company vehicle, representing Kroger's Seamless Experience with professionalism and safety.

Thorough knowledge of routes and ability to communicate status to customers is essential. Successful candidates will maintain accurate delivery records, comply with temperature controls for perishable items, and follow Kroger driving standards.

Qualifications

• Valid driver's license required.
• Excellent communication and customer service skills.
• Must pass a DOT regulated medical exam annually.
• Must have a good driving record.
• Ability to lift up to 50 lbs.
• Must be at least 21 years old.
• Chauffeur's license may be required in some states.

Responsibilities

• Provide excellent customer service while delivering orders to customers.
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers.
• Maintain professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely and according to Kroger's driving standards.
• Deliver orders on time and in good condition and resolve issues as needed.
• Keep customers informed of route changes or delays per Kroger standards.
• Maintain accurate records of deliveries.
• Assist fellow drivers as needed.
• Keep products within proper temperature guidelines and record temperatures per health regulations.
• Handle products safely and report breakages or contamination to supervisor.
• Complete pre-inspection checks of the vehicle and report defects.
• Operate company-provided mapping and customer interaction devices.
• Perform essential job functions with or without reasonable accommodation.

Skills

Excellent communication

Customer service

Physical ability

21+ years old

Education

High School Diploma or GED

Tools

Handheld tablet device

MAP/Routing technology

Job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

• Valid drivers license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• May require chauffers license in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED
• Any customer service experience
• Any deliver driver experience