Brand Ambassador: Home Delivery & Customer Care Driver

Kroger Delivery; Aurora (CO); On-site; USD 22,000 - 33,000; Full time

Job summary

Kroger Delivery is seeking a reliable delivery driver to bring customer orders to homes in Colorado. You will serve as a brand ambassador, uphold Kroger\'s Seamless Experience, and ensure safe, on-time deliveries with professional customer interactions.

You will operate company vehicles and handheld tablets, adhere to temperature controls for food items, and report any issues or defects promptly. A valid license and DOT medical exam compliance are required, with a 21+ age minimum.

Qualifications

• Valid driver\'s license
• Excellent communication and customer service skills
• DOT regulated medical exam must be passed annually
• Good driving record required
• Ability to operate a delivery van and handheld tablet
• Able to lift up to 50 lbs with or without accommodation
• Must be at least 21 years old
• Chauffeur\'s license may be required in some states

Responsibilities

• Provide excellent customer service while delivering orders to customers
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process
• Maintain professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely according to Kroger\'s driving standards
• Ensure on-time delivery and goods in good condition, resolving issues as needed
• Maintain customer communication while en route and inform about changes
• Record accuracy of customer deliveries
• Assist other drivers if they encounter difficulties
• Keep goods within temperature guidelines; monitor and record temperatures for food safety
• Handle products safely and report any breakages or contamination
• Perform pre-inspection of vehicle and report defects
• Operate company technology devices for mapping and customer interaction
• Perform essential job functions with/without reasonable accommodation

Skills

Valid driver\'s license

Customer service skills

DOT medical exam

Good driving record

Delivery van operation

Lift up to 50 lbs

21+ years old

Chauffeur license (state varies)

Education

High School Diploma or GED

Customer service experience

Delivery driver experience

Tools

Handheld tablet device

Job description

Kroger Delivery is seeking a reliable delivery driver to bring customer orders to homes in Colorado. You will serve as a brand ambassador, uphold Kroger\'s Seamless Experience, and ensure safe, on-time deliveries with professional customer interactions.

You will operate company vehicles and handheld tablets, adhere to temperature controls for food items, and report any issues or defects promptly. A valid license and DOT medical exam compliance are required, with a 21+ age minimum.