Customer‑Focused Delivery Driver & Brand Ambassador

Kroger Delivery; Monroe (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Kroger Delivery is seeking a reliable delivery driver to provide excellent customer service while delivering customer orders to homes. You will act as a brand ambassador, representing Kroger’s Seamless Experience, while maintaining professionalism and safety through every interaction.

Responsibilities include safe driving, on-time deliveries, and clear communication with customers during routes. The role requires compliance with food safety guidelines and company standards

Qualifications

• Valid driver's license.
• Excellent communication and customer service skills.
• Must annually pass a DOT regulated medical exam.
• Must be at least 21 years old.
• Must be able to lift up to 50 lbs. with or without reasonable accommodation.

Responsibilities

• Provide excellent customer service while delivering orders to the customer.
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers.
• Ensure a high degree of professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely and in accordance to Kroger's driving standards.
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur.
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards.

Skills

Excellent communication

Customer service

Safe driving

Education

High School Diploma or GED

Job description

Kroger Delivery is seeking a reliable delivery driver to provide excellent customer service while delivering customer orders to homes. You will act as a brand ambassador, representing Kroger’s Seamless Experience, while maintaining professionalism and safety through every interaction.

Responsibilities include safe driving, on-time deliveries, and clear communication with customers during routes. The role requires compliance with food safety guidelines and company standards