LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER

Kroger Delivery; Aurora (CO); On-site; USD 22,000 - 33,000; Full time

Job summary

Kroger Delivery is seeking a reliable delivery driver to bring customer orders to homes in Colorado. You will serve as a brand ambassador, uphold Kroger\'s Seamless Experience, and ensure safe, on-time deliveries with professional customer interactions.

You will operate company vehicles and handheld tablets, adhere to temperature controls for food items, and report any issues or defects promptly. A valid license and DOT medical exam compliance are required, with a 21+ age minimum.

Qualifications

• Valid driver\'s license
• Excellent communication and customer service skills
• DOT regulated medical exam must be passed annually
• Good driving record required
• Ability to operate a delivery van and handheld tablet
• Able to lift up to 50 lbs with or without accommodation
• Must be at least 21 years old
• Chauffeur\'s license may be required in some states

Responsibilities

• Provide excellent customer service while delivering orders to customers
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process
• Maintain professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely according to Kroger\'s driving standards
• Ensure on-time delivery and goods in good condition, resolving issues as needed
• Maintain customer communication while en route and inform about changes
• Record accuracy of customer deliveries
• Assist other drivers if they encounter difficulties
• Keep goods within temperature guidelines; monitor and record temperatures for food safety
• Handle products safely and report any breakages or contamination
• Perform pre-inspection of vehicle and report defects
• Operate company technology devices for mapping and customer interaction
• Perform essential job functions with/without reasonable accommodation

Skills

Valid driver\'s license

Customer service skills

DOT medical exam

Good driving record

Delivery van operation

Lift up to 50 lbs

21+ years old

Chauffeur license (state varies)

Education

High School Diploma or GED

Customer service experience

Delivery driver experience

Tools

Handheld tablet device

Job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

• Valid drivers license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• May require chauffers license in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED
• Any customer service experience
• Any deliver driver experience

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicants qualifications and our organizational priorities.