Brand & Customer Experience Associate (Seasonal)

Old Navy; Belton (MO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Insurance

Job summary

Old Navy in Belton, Missouri is seeking a Brand Associate to bring the brand to life for customers. You will educate, inform and wardrobe customers, delivering a best-in-class experience with a focus on loyalty. Collaboration with leadership will enable a smooth omni-channel service approach and positive outcomes.

You will engage customers, drive sales, and maintain store standards while supporting all areas of the sales floor and back-of-house operations.

Qualifications

• Good communicator with the ability to interact effectively with customers and team.
• Customer-focused service provider delivering an exceptional in-store experience.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver who welcomes feedback and takes action.
• Flexible schedule including holidays, evenings, weekends, and peak times.

Responsibilities

• Provide excellent customer service and educate customers about our brand.
• Engage customers to drive sales and promote loyalty programs.
• Assist on the sales floor, fitting rooms, cash wrap, and back of house as needed.
• Maintain a neat, clean, and organized work center.
• Utilize omni-channel tools to enhance the customer experience.
• Meet personal goals aligned with store targets and results.
• Support daily operational processes with accuracy.
• Handle customer interactions professionally and resolve issues.
• Contribute to a positive, respectful work environment.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Teamwork

Job description

Old Navy in Belton, Missouri is seeking a Brand Associate to bring the brand to life for customers. You will educate, inform and wardrobe customers, delivering a best-in-class experience with a focus on loyalty. Collaboration with leadership will enable a smooth omni-channel service approach and positive outcomes.

You will engage customers, drive sales, and maintain store standards while supporting all areas of the sales floor and back-of-house operations.