Brand-Centric Sales Associate | Elevate Home Comfort

Lovesac; Santa Clara (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off & Holidays

Employee Assistance Program (EAP)

Discounted Health Benefits

Job summary

Lovesac is seeking a Sales Associate in Santa Clara, CA. You will greet customers, demonstrate products, and execute the Lovesac selling process to drive sales and deliver outstanding customer experiences.

Role requires at least 1 year in retail or customer service, strong communication, and comfort with CRM tools. Expect to work during peak times and contribute to a fast-paced, customer-first environment with opportunities for bonus incentives.

Qualifications

• 1 year of experience in retail or customer service.
• Must work during weekends, holidays, and nights.
• Ability to travel to local stores or meetings as needed.
• Excellent judgment, integrity, and discretion with financial transactions.

Responsibilities

• Greet customers and actively sell using the Lovesac process.
• Build loyalty and brand advocacy through genuine connections.
• Own the customer journey from inquiry to sale and follow-up.
• Demonstrate product knowledge and deliver engaging brand experiences.
• Meet and exceed sales goals and KPIs through disciplined execution.

Skills

Customer service

Effective communication

Sales

CRM proficiency

Adaptability

Tools

CRM systems

Job description

Lovesac is seeking a Sales Associate in Santa Clara, CA. You will greet customers, demonstrate products, and execute the Lovesac selling process to drive sales and deliver outstanding customer experiences.

Role requires at least 1 year in retail or customer service, strong communication, and comfort with CRM tools. Expect to work during peak times and contribute to a fast-paced, customer-first environment with opportunities for bonus incentives.