Brand Associate: Omnichannel Retail & Customer Experience

Old Navy; Los Angeles (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Job summary

Old Navy in Los Angeles is seeking a Brand Associate to bring our brand to life for customers. You’ll engage shoppers, educate them about products, and use our omnichannel tools to inform, inspire and wardrobe the customer.

Working with your leadership team, you’ll deliver a best-in-class experience that drives loyalty and sales across the store and digital channels. You’ll be a friendly, proactive team member who covers sales floor, fitting room, and checkout, maintains a neat environment, and

Qualifications

• Must be at least 16 years old.
• Legally authorized to work in the United States.
• No current or future visa sponsorship required.
• Willingness to learn and use technology tools (mobile devices, apps, registers).
• Able to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Consistently treat customers and colleagues with respect and contribute to a positive environment.
• Educate customers about loyalty programs to promote repeat business.
• Drive sales using suggestive selling and omni-channel engagement.
• Enhance customer experience through all omnichannel offerings.
• Support sales floor, fitting room, cash wrap and back-of-house as needed.
• Maintain a neat, clean, organized work center and handle issues professionally.

Skills

Customer service

Communication

Sales

Team player

Job description

Old Navy in Los Angeles is seeking a Brand Associate to bring our brand to life for customers. You’ll engage shoppers, educate them about products, and use our omnichannel tools to inform, inspire and wardrobe the customer.

Working with your leadership team, you’ll deliver a best-in-class experience that drives loyalty and sales across the store and digital channels. You’ll be a friendly, proactive team member who covers sales floor, fitting room, and checkout, maintains a neat environment, and