Brand Associate: Omnichannel Retail & Customer Experience

Old Navy; Conway (AR); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount 50%

Paid Time Off (PTO)

Volunteer hours

401(k) matching

Employee stock purchase

Medical insurance

Dental insurance

Vision insurance

Life insurance

Descripción de la vacante

Old Navy in the United States is seeking a Brand Associate who brings our brand to life for customers, delivers excellent service, and educates shoppers on product and styling. You’ll work with leadership to create a best-in-class experience using an omni-channel approach.

The role requires a strong communicator with a customer-focused mindset, a passion for retail, and the ability to thrive in a fast-paced environment.

Formación

• Excellent customer service skills and a friendly manner.
• Strong communication with customers and team.
• Passion for retail and fashion, thriving in a fast-paced environment.
• Problem solver, open to feedback and learning on the job.

Responsabilidades

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Conocimientos

Customer service

Communication

Retail passion

Problem solving

Adaptability

Descripción del empleo

Old Navy in the United States is seeking a Brand Associate who brings our brand to life for customers, delivers excellent service, and educates shoppers on product and styling. You’ll work with leadership to create a best-in-class experience using an omni-channel approach.

The role requires a strong communicator with a customer-focused mindset, a passion for retail, and the ability to thrive in a fast-paced environment.