Brand Associate: Omnichannel Customer Experience

Old Navy; Troy (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount

Paid time off

401(k) matching

Stock purchase plan

Insurance

Job summary

Old Navy in Troy, MI is seeking a Full-Time Brand Associate to bring our brand to life for customers. You will educate customers on products and loyalty programs, deliver a top-tier shopping experience, and collaborate with leadership to meet store goals through omni-channel services.

You are a strong communicator, enjoy working in a fast-paced retail setting, and can work a flexible schedule including holidays and weekends.

Qualifications

• Excellent customer service skills required.
• Strong communication with customers and team members.
• Passion for retail and fashion helpful for this role.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Educate customers about loyalty programs and product features.
• Support sales floor, fitting rooms, cash wrap, and back of house as needed.
• Deliver a best-in-class customer experience using omni-channel approach.
• Maintain a neat and organized work environment.

Skills

Customer service

Communication

Retail knowledge

Job description

Old Navy in Troy, MI is seeking a Full-Time Brand Associate to bring our brand to life for customers. You will educate customers on products and loyalty programs, deliver a top-tier shopping experience, and collaborate with leadership to meet store goals through omni-channel services.

You are a strong communicator, enjoy working in a fast-paced retail setting, and can work a flexible schedule including holidays and weekends.