Brand Associate — Omni-Channel Fashion Expert

Old Navy; Council Bluffs (IA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) plan

Employee stock purchase plan

Health benefits

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers with outstanding service. You will educate customers on products, inform them about loyalty programs, and collaborate with leadership to deliver a best-in-class experience using omnichannel options.

You’ll help customers, maintain store organization, and support sales floor, fitting room, and cash wrap operations while upholding the brand’s welcoming culture and standards.

Qualifications

• Excellent communication with customers and team members.
• Customer-focused service provider for a positive shopping experience.
• Passion for retail and thriving in a fast-paced environment.
• Problem solver open to feedback and continuous improvement.
• Willing to work flexible shifts including holidays, evenings and weekends.
• Able to use retail technology and Plex/POS systems.

Responsibilities

• Engage with customers to deliver an exceptional in-store experience.
• Promote loyalty by informing customers about rewards programs.
• Drive sales using suggestive selling and omni-channel service.
• Support store operations on sales floor, fitting room, and cash wrap.
• Maintain a neat, clean and organized work area.
• Handle customer interactions professionally and resolve issues.
• Execute store processes efficiently to meet goals.

Skills

Good communicator

Customer-focused

Retail passion

Problem solving

Flexible schedule

Retail tech

Tools

POS technology

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers with outstanding service. You will educate customers on products, inform them about loyalty programs, and collaborate with leadership to deliver a best-in-class experience using omnichannel options.

You’ll help customers, maintain store organization, and support sales floor, fitting room, and cash wrap operations while upholding the brand’s welcoming culture and standards.