Brand Associate - Fashion Retail & Customer Experience

Banana Republic; Texas City (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount: 50% off at Brand

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life

Job summary

Banana Republic in the United States seeks a Brand Associate who brings our brand to life for customers. You’ll engage with shoppers, educate on products, and deliver an omni-channel customer experience, working with your leadership team to create memorable visits.

You’ll thrive in a fast-paced retail environment, be a strong communicator, and flexible in schedule including evenings and weekends. You’ll support sales floor, fitting room, and back-of-house operations while maintaining a neat,

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused service

Retail passion

Problem solver

Flexible schedule

Retail technology

Job description

Banana Republic in the United States seeks a Brand Associate who brings our brand to life for customers. You’ll engage with shoppers, educate on products, and deliver an omni-channel customer experience, working with your leadership team to create memorable visits.

You’ll thrive in a fast-paced retail environment, be a strong communicator, and flexible in schedule including evenings and weekends. You’ll support sales floor, fitting room, and back-of-house operations while maintaining a neat,