Brand Associate - Fashion Retail & Customer Experience

Gap Inc.; Royal Pines (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life ins.

See more benefits

Job summary

Old Navy, a brand within Gap Inc., is hiring a Full-Time Brand Associate to bring the brand to life for customers. You’ll educate customers, promote loyalty programs, and deliver a best-in-class experience through in-store and online channels.

You’ll work with leadership to meet store goals, support on the sales floor, and maintain a clean, organized space while providing exceptional service in a fast-paced retail environment.

Qualifications

• Customer-focused service mindset and ability to engage with customers.
• Strong communication and interpersonal skills in a fast-paced retail setting.
• Willingness to learn product knowledge and use of omni-channel tools.

Responsibilities

• Treat customers and teammates with respect to maintain a positive environment.
• Educate customers about loyalty programs to promote engagement.
• Engage with customers to drive sales using suggestive selling techniques.
• Utilize omnichannel tools to enhance the shopping experience.
• Meet personal and store goals through proactive service.
• Support sales floor, fitting room, cash wrap and back of house tasks as needed.
• Keep work areas neat and organized and maintain safety standards.
• Handle customer interactions professionally and resolve issues courteously.
• Execute operational processes efficiently and accurately.

Skills

Customer service

Communication

Sales skills

Retail knowledge

Omni-channel

Job description

Old Navy, a brand within Gap Inc., is hiring a Full-Time Brand Associate to bring the brand to life for customers. You’ll educate customers, promote loyalty programs, and deliver a best-in-class experience through in-store and online channels.

You’ll work with leadership to meet store goals, support on the sales floor, and maintain a clean, organized space while providing exceptional service in a fast-paced retail environment.