Brand Associate – Fashion & Customer Experience

Old Navy; Sunbury (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers, educate on products, and deliver exceptional service across channels. You will be part of a fast-paced team focused on sales and a seamless customer experience.

As a Brand Associate, you’ll engage customers, promote loyalty programs, and support operations on the sales floor, fitting room, and cashier area, contributing to overall store goals.

Qualifications

• Excellent customer service and communication skills.
• Able to educate customers and promote loyalty programs.
• Comfort with using retail technology and point-of-sale systems.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling.
• Provide a best-in-class customer experience across in-store and online channels.
• Maintain a clean, organized work area and assist on the sales floor, fitting room, and cash wrap.
• Support store operations and help meet personal and store goals.
• Handle customer inquiries and resolve issues professionally and promptly.

Skills

Customer service

Communication

Sales skills

Multitasking

Flexibility

Inventory awareness

Tools

Retail tech

Job description

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers, educate on products, and deliver exceptional service across channels. You will be part of a fast-paced team focused on sales and a seamless customer experience.

As a Brand Associate, you’ll engage customers, promote loyalty programs, and support operations on the sales floor, fitting room, and cashier area, contributing to overall store goals.