Brand Associate: Elevate Style & Customer Experience

Old Navy; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical insurance

Job summary

Old Navy in West Des Moines, IA is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will engage shoppers, educate them on our loyalty programs, and drive sales with suggestive selling while delivering a seamless omni-channel experience.

You’ll support the sales floor, fitting rooms, and cash wrap, maintain a neat work area, and act as a positive, collaborative teammate contributing to store goals.

Qualifications

• Excellent customer service and communication skills.
• Ability to educate customers about products and programs.
• Strong interest in retail and fashion, with fast-paced environment adaptability.

Responsibilities

• Drive sales and service using suggestive selling.
• Engage with customers to deliver an omni-channel experience.
• Support sales floor, fitting rooms, cash wrap and back of house.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions courteously and resolve issues.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Team player

Job description

Old Navy in West Des Moines, IA is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will engage shoppers, educate them on our loyalty programs, and drive sales with suggestive selling while delivering a seamless omni-channel experience.

You’ll support the sales floor, fitting rooms, and cash wrap, maintain a neat work area, and act as a positive, collaborative teammate contributing to store goals.