Brand Associate: Fashion Retail & Customer Experience

Old Navy; Coralville (IA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Medical insurance

401(k) plan

Job summary

Old Navy in Coralville, IA is seeking a Brand Associate to bring the brand to life for customers. You will educate shoppers about products, loyalty programs, and provide an exceptional shopping experience using an omni-channel approach.

As part of the team, you’ll collaborate with leadership to meet store goals, assist across sales floor, fitting rooms, and checkout, and ensure a clean, organized space while delivering friendly, helpful service to every guest.

Qualifications

• Must be at least 16 years old.
• Legally authorized to work in the United States.
• No visa sponsorship required.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize omnichannel tools to enhance the shopping experience.
• Support sales floor, fitting rooms, and cash wrap as needed.
• Maintain a neat, organized work area and handle customer interactions professionally.

Skills

Customer service

Communication

Retail experience

Teamwork

Tools

POS systems

Mobile devices

Job description

Old Navy in Coralville, IA is seeking a Brand Associate to bring the brand to life for customers. You will educate shoppers about products, loyalty programs, and provide an exceptional shopping experience using an omni-channel approach.

As part of the team, you’ll collaborate with leadership to meet store goals, assist across sales floor, fitting rooms, and checkout, and ensure a clean, organized space while delivering friendly, helpful service to every guest.