Brand and business development manager

Critical Playground LLC; New York, Northern (NY, KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Mythology in New York is seeking a Brand and Business Development Manager to oversee retail and experiential accounts from concept through construction. You will serve as the senior day-to-day contact for clients, fostering partnerships and ensuring project success.

You’ll own scopes, schedules, and budgets, draft SOWs, and coordinate with fabricators, GCs, and clients to deliver built work on time and within budget. The role is based at Mythology’s New York studio.

Qualifications

• Experience leading client relationships for retail/experiential accounts.
• Ability to manage scopes, schedules, and budgets, including SOWs and build-out timelines.
• Strong vendor coordination with fabricators, GCs, and client AORs during builds.

Responsibilities

• own client relationships. Be the senior day-to-day contact for retail and experiential accounts – building trust with client stakeholders, anticipating needs, navigating hard conversations, and turning good projects into long-term partnerships
• own scopes, schedules, and budgets. Author and manage SOWs, drive build-out schedules from design development through install and punch list, and keep budgets honest – flagging risk early and protecting both the client’s budget and the work
• run the build. Steer vendors, fabricators, GCs, and client AORs – sourcing the right partners, negotiating well, and orchestrating them as one team so what opens matches what we designed
• lead and mentor. Work closely with the internal creative team, setting the standard for how Mythology shows up in the room and on the job site

Skills

Client relationship mgmt

Budget management

SOW development

Vendor coordination

Job description

Mythology is looking for a brand and business development manager to join its team in New York.

About Mythology

Mythology is an independent creative agency in New York. We’re a multidisciplinary team of creative instigators producing big work across branding, advertising, and retail design – helping clients like Warby Parker, Mattel, and A24 solve their existential business challenges. On the retail and experiential side, our concepts don’t stay on the page: they get engineered, fabricated, permitted, and built. This role is for the person who gets them there.

The role

You’ll lead our retail and experiential accounts end to end – from concept through construction from our New York City agency. You’re the connective tissue between clients, our creative teams, and the partners who build the work: fabricators, GCs, millworkers, and client AORs. A deep working command of build-out schedules, SOWs, and budgets is imperative – you’ll own all three, and clients and teams alike will trust you because of it.

What you’ll do:

• own client relationships. Be the senior day-to-day contact for retail and experiential accounts – building trust with client stakeholders, anticipating needs, navigating hard conversations, and turning good projects into long-term partnerships
• own scopes, schedules, and budgets. Author and manage SOWs, drive build-out schedules from design development through install and punch list, and keep budgets honest – flagging risk early and protecting both the client’s budget and the work
• run the build. Steer vendors, fabricators, GCs, and client AORs – sourcing the right partners, negotiating well, and orchestrating them as one team so what opens matches what we designed
• lead and mentor. Work closely with the internal creative team, setting the standard for how Mythology shows up in the room and on the job site

Who you are:

• someone people genuinely enjoy working with – generous, collaborative, low-ego, and the kind of person who makes both the work and the team around them better
• deeply fluent in how physical projects get built; SOWs, build-out schedules, budgets, drawing sets, and the realities of fabrication and construction
• you might come from architecture, interior design, design/construction project management, or the account side of an experiential or retail design studio – the path matters less than the skills
• an experienced client lead – we care more about your judgment, taste, and track record than a specific number of years
• a clear, confident communicator who can present to a CMO, wrangle a fabricator, and walk a job site in the same afternoon
• genuinely excited by creative work and protective of it; you know great client service is what makes brave work possible

Details

Based in our New York studio at 324 Lafayette Street.