Account Director, Retail & Experiential

Archinect; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Mythology, an independent creative agency in New York, is seeking a senior project lead to manage retail and experiential accounts from concept through construction.

Based in New York City, you’ll own client relationships, build-out schedules, SOWs, and budgets, and coordinate with fabricators, GCs, millworkers, and client AORs.

A deep working command of build‑out processes, problem solving on site, and clear communication with multidisciplinary teams will help you deliver brave work.

Qualifications

• Deep fluency in build-out schedules and budgets.
• Experience coordinating with fabricators, GCs, and client AORs.
• Strong client relationship management and communication skills.
• Background in architecture, interior design, or design/construction project management is preferred.

Responsibilities

• Own client relationships for retail and experiential accounts.
• Own scopes, schedules, and budgets and manage SOWs.
• Run the build by steering vendors and coordinating teams.
• Lead and mentor internal creative teams and set project standards.

Job description

ABOUT MYTHOLOGY

Mythology is an independent creative agency in New York. We're a multidisciplinary team of creative instigators producing big work across branding, advertising, and retail design — helping clients like Warby Parker, Mattel, and A24 solve their existential business challenges. On the retail and experiential side, our concepts don't stay on the page: they get engineered, fabricated, permitted, and built. This role is for the person who gets them there.

THE ROLE

You'll lead our retail and experiential accounts end to end — from concept through construction from our New York City agency. You're the connective tissue between clients, our creative teams, and the partners who build the work: fabricators, GCs, millworkers, and client AORs. A deep working command of build-out schedules, SOWs, and budgets is imperative — you'll own all three, and clients and teams alike will trust you because of it.

WHAT YOU’LL DO

• Own client relationships. Be the senior day-to-day contact for retail and experiential accounts — building trust with client stakeholders, anticipating needs, navigating hard conversations, and turning good projects into long-term partnerships.




• Own scopes, schedules, and budgets. Author and manage SOWs, drive build-out schedules from design development through install and punch list, and keep budgets honest — flagging risk early and protecting both the client's budget and the work.




• Run the build. Steer vendors, fabricators, GCs, and client AORs — sourcing the right partners, negotiating well, and orchestrating them as one team so what opens matches what we designed.




• Lead and mentor. Work closely with the internal creative team, setting the standard for how Mythology shows up in the room and on the job site.

WHO YOU ARE

• Someone people genuinely enjoy working with — generous, collaborative, low-ego, and the kind of person who makes both the work and the team around them better.




• Deeply fluent in how physical projects get built; SOWs, build-out schedules, budgets, drawing sets, and the realities of fabrication and construction.




• You might come from architecture, interior design, design/construction project management, or the account side of an experiential or retail design studio — the path matters less than the skills.




• An experienced client lead — we care more about your judgment, taste, and track record than a specific number of years.




• A clear, confident communicator who can present to a CMO, wrangle a fabricator, and walk a job site in the same afternoon.




• Genuinely excited by creative work and protective of it; you know great client service is what makes brave work possible.

DETAILS

Based in our New York studio at 324 Lafayette Street.