Account director

Critical Playground LLC; New York, Northern (NY, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Mythology, an independent creative agency in New York, is looking for an Account Director to join its team in New York. You’ll lead our retail and experiential accounts end to end—from concept through construction—working closely with clients, our creative teams, and fabricators.

Based in our New York studio, you’ll own scopes, schedules, and budgets, mentor the team, and ensure projects ship on time while upholding bold creative work and excellent client service.

Qualifications

• Must be able to lead client relationships and build trust with stakeholders.
• Experience creating and managing SOWs, schedules, and budgets.
• Strong communication and collaboration with internal teams and vendors.
• Background in architecture, interior design, or design/construction projects is a plus.

Responsibilities

• own client relationships. Be the senior day-to-day contact for retail and experiential accounts – building trust with client stakeholders, anticipating needs, navigating hard conversations, and turning good projects into long-term partnerships
• own scopes, schedules, and budgets. Author and manage SOWs, drive build-out schedules from design development through install and punch list, and keep budgets honest – flagging risk early and protecting both the client’s budget and the work
• run the build. Steer vendors, fabricators, GCs, and client AORs – sourcing the right partners, negotiating well, and orchestrating them as one team so what opens matches what we designed
• lead and mentor. Work closely with the internal creative team, setting the standard for how Mythology shows up in the room and on the job site

Skills

Client leadership

Budget management

SOW development

Build-out scheduling

Vendor management

Clear communication

Mentoring

Job description

Mythology is looking for an Account director to join its team in New York.

About Mythology

Mythology is an independent creative agency in New York. We’re a multidisciplinary team of creative instigators producing big work across branding, advertising, and retail design – helping clients like Warby Parker, Mattel, and A24 solve their existential business challenges. On the retail and experiential side, our concepts don’t stay on the page: they get engineered, fabricated, permitted, and built. This role is for the person who gets them there.

The role

You’ll lead our retail and experiential accounts end to end – from concept through construction from our New York City agency. You’re the connective tissue between clients, our creative teams, and the partners who build the work: fabricators, GCs, millworkers, and client AORs. A deep working command of build-out schedules, SOWs, and budgets is imperative – you’ll own all three, and clients and teams alike will trust you because of it.

What you’ll do:

• own client relationships. Be the senior day-to-day contact for retail and experiential accounts – building trust with client stakeholders, anticipating needs, navigating hard conversations, and turning good projects into long-term partnerships
• own scopes, schedules, and budgets. Author and manage SOWs, drive build-out schedules from design development through install and punch list, and keep budgets honest – flagging risk early and protecting both the client’s budget and the work
• run the build. Steer vendors, fabricators, GCs, and client AORs – sourcing the right partners, negotiating well, and orchestrating them as one team so what opens matches what we designed
• lead and mentor. Work closely with the internal creative team, setting the standard for how Mythology shows up in the room and on the job site

Who you are:

• someone people genuinely enjoy working with – generous, collaborative, low-ego, and the kind of person who makes both the work and the team around them better
• deeply fluent in how physical projects get built; SOWs, build-out schedules, budgets, drawing sets, and the realities of fabrication and construction
• you might come from architecture, interior design, design/construction project management, or the account side of an experiential or retail design studio – the path matters less than the skills
• an experienced client lead – we care more about your judgment, taste, and track record than a specific number of years
• a clear, confident communicator who can present to a CMO, wrangle a fabricator, and walk a job site in the same afternoon
• genuinely excited by creative work and protective of it; you know great client service is what makes brave work possible

Details

Based in our New York studio at 324 Lafayette Street.