Brand Ambassador & Style Concierge — Retail Sales

Bloomingdale's Inc.; Manhasset (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Inc. is seeking a friendly Ambassador to drive sales by connecting with customers and sharing product knowledge. You will cultivate repeat clientele and represent designated vendor brands in-store.

You will report to store leadership and collaborate with stylists and management to execute merchandising initiatives. Full-time role with hours per business needs, offering competitive pay, health benefits, a 401(k) match, paid time off, and holidays.

Qualifications

• Minimum 1 year selling or retail experience required.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work independently and as part of a team; strong time management.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, personal stylists and store leadership.
• Ensure sales floor is neat, signposted for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer facing vendor sponsored events with vendor partnerships.
• Be proficient in Macy's POS systems to wrap up sales warmly.
• Foster an environment of acceptance and respect with colleagues and customers.

Skills

Relationship building

Customer service

Communication

Time management

Teamwork

Tools

POS systems

RF equipment

Job description

Macy's Inc. is seeking a friendly Ambassador to drive sales by connecting with customers and sharing product knowledge. You will cultivate repeat clientele and represent designated vendor brands in-store.

You will report to store leadership and collaborate with stylists and management to execute merchandising initiatives. Full-time role with hours per business needs, offering competitive pay, health benefits, a 401(k) match, paid time off, and holidays.