Brand Ambassador: Retail Fashion & Customer Experience

Gap Inc.; Traverse City (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy in Traverse City is hiring a Brand Associate to bring our approachable, family-friendly fashion to life in-store. You’ll educate customers on products, deliver outstanding service and collaborate with leadership to create a seamless omni-channel shopping experience.

You’ll thrive in a fast-paced retail environment, be a strong communicator, and help meet store goals while supporting a positive, inclusive team culture.

Qualifications

• Excellent communication and customer service skills.
• Passion for retail and helping customers find the right products.
• Adaptable and open to flexible scheduling, including peak times.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Flexible scheduling

Retail tech

Lifting capability

Job description

Old Navy in Traverse City is hiring a Brand Associate to bring our approachable, family-friendly fashion to life in-store. You’ll educate customers on products, deliver outstanding service and collaborate with leadership to create a seamless omni-channel shopping experience.

You’ll thrive in a fast-paced retail environment, be a strong communicator, and help meet store goals while supporting a positive, inclusive team culture.