Brand Associate: Fashion Retail & Customer Experience

Old Navy; Midland (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance

Job summary

Old Navy is hiring a Brand Associate in Midland, MI. You will engage with customers, educate on loyalty programs and deliver a best-in-class experience using omni-channel tools. The role supports sales, stockroom, fitting rooms, and front-end operations in a fast-paced environment.

Qualifications emphasize strong communication, customer focus, retail passion, and adaptability to a varied schedule including holidays and weekends. Join a brand that values authentic teamwork and inclusive culture.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service and educate customers about loyalty programs.
• Drive sales using suggestive selling and omni-channel tools.
• Maintain a clean, organized sales floor and assist across departments as needed.
• Support fitting rooms, cash wrap, stockroom and back-of-house operations as required.

Job description

Old Navy is hiring a Brand Associate in Midland, MI. You will engage with customers, educate on loyalty programs and deliver a best-in-class experience using omni-channel tools. The role supports sales, stockroom, fitting rooms, and front-end operations in a fast-paced environment.

Qualifications emphasize strong communication, customer focus, retail passion, and adaptability to a varied schedule including holidays and weekends. Join a brand that values authentic teamwork and inclusive culture.