Brand Ambassador, Luxury Retail — Flexible Schedule

Tapestry (Coach/Kate Spade); Tilton (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

Tapestry (Coach/Kate Spade) in Tilton, NH seeks a customer-focused sales associate to deliver high-end service and fashion guidance. You will drive sales, greet clients warmly, and maintain brand standards on the sales floor.

Role requires strong communication, multitasking, and knowledge of fashion trends. The position may involve flexible hours, weekend shifts, and occasional lifting, with opportunities to engage customers through social media and team collaboration.

Qualifications

• 1+ year retail experience, preferably luxury.
• Knowledge of fashion trends and competition.
• Ability to use cash registers and basic computer skills (iPad/laptop, Mobile POS).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Flexible schedule including nights, weekends, holidays.
• Ability to lift up to 50 lbs occasionally.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Excellent communication

Customer service skills

Multitasking ability

Attention to detail

English proficiency

Tools

POS systems

iPad/Mobile POS

Job description

Tapestry (Coach/Kate Spade) in Tilton, NH seeks a customer-focused sales associate to deliver high-end service and fashion guidance. You will drive sales, greet clients warmly, and maintain brand standards on the sales floor.

Role requires strong communication, multitasking, and knowledge of fashion trends. The position may involve flexible hours, weekend shifts, and occasional lifting, with opportunities to engage customers through social media and team collaboration.