Brand Ambassador: Customer Experience & Loyalty

American Eagle Outfitters Inc.; Folsom (CA); On-site; USD 20,664 - 26,174; Part time

Benefits offered by this job

Product discounts: 40% off AE & Aerie

Seasonal discounts

Career development opportunities

Store contests with prizes

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to energize our store visit experience. You will be the face of the brand, spreading enthusiasm for AE and Aerie products while building loyalty with every guest.

This role emphasizes exceptional customer service, teamwork, and adherence to company policies, with opportunities for development and career advancement and a strong focus on seasonal discounts and employee benefits at participating locations.

Qualifications

• Enjoy interacting with people; comfortable in a fast-paced environment.
• Energetic; able to handle multiple tasks simultaneously.
• Available to work evenings, weekends and holidays.
• Passionate about AE and Aerie products.
• Have retail experience.
• At least 16 years of age.

Responsibilities

• Engage guests using the AEO Selling Model with a friends-first mindset.
• Educate guests on AE & Aerie product details and propose suitable options.
• Introduce the AEO loyalty program and other brand channels to guests.
• Adapt to Salesfloor, Cash & Wrap, Fitting Room, and Stockroom zones.
• Proactively resolve guest concerns while following company policy.
• Assist teammates and contribute to teamwork.
• Act with integrity and follow policies and procedures.

Skills

Customer interaction

Fast-paced environment

Multitasking

Evenings/weekends/holidays

AE & Aerie product passion

Retail experience

Minimum age 16

Job description

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to energize our store visit experience. You will be the face of the brand, spreading enthusiasm for AE and Aerie products while building loyalty with every guest.

This role emphasizes exceptional customer service, teamwork, and adherence to company policies, with opportunities for development and career advancement and a strong focus on seasonal discounts and employee benefits at participating locations.