Brand Ambassador & Customer Experience Champion

American Eagle Outfitters Inc.; Lubbock (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid time off

Paid sick leave

Holiday pay

Store discounts: 40% off products year

Job summary

American Eagle Outfitters Inc. invites you to join as a part-time Brand Ambassador, bringing our brand to life in-store and delivering an amazing shopping experience.

As the face of AEO, you’ll help guests find what they need, educate them on AE and Aerie products, promote the loyalty program, and uphold our values with your real self. You’ll work flexibly across zones and support your team to ensure a great guest experience.

Qualifications

• You love interacting with people.
• You are energetic and can handle multiple tasks in a fast-paced environment.
• You are available to work evenings, weekends & holidays when guests shop.
• You love AE and Aerie products.
• You have prior retail experience.
• You are at least 16 years old.

Responsibilities

• You use the AEO Selling Model to engage with every guest and help them find exactly what they're looking for, with a friends first mindset.
• You are passionate about AE & Aerie product and educate guests on product details and make product suggestions.
• You introduce the AEO loyalty program and additional brand channels to guests.
• You can work flexibly across zones: Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.
• You proactively resolve guests’ concerns while following company policy.
• You assist your team to get the job done.
• You uphold integrity and follow AEO’s policies & procedures.

Skills

People interaction

Energetic

Multitasking

Availability evenings/weekends

Love AE & Aerie products

Retail experience

16+ years old

Job description

American Eagle Outfitters Inc. invites you to join as a part-time Brand Ambassador, bringing our brand to life in-store and delivering an amazing shopping experience.

As the face of AEO, you’ll help guests find what they need, educate them on AE and Aerie products, promote the loyalty program, and uphold our values with your real self. You’ll work flexibly across zones and support your team to ensure a great guest experience.