Brand Ambassador & Client Experience Specialist

Brobston Group; Santa Clara (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Brobston Group is seeking a Client Specialist to maximize sales in an assigned area by delivering outstanding service and product knowledge. You will build customer relationships and maintain compelling merchandise presentation to support the omni-channel experience.

You will serve as a product knowledge expert and brand ambassador, assist merchandising and operational needs, and use technology effectively while educating colleagues as needed in a dynamic retail environment.

Qualifications

• High school diploma or equivalent.
• 1-2 years of related experience.
• Strong communication, interpersonal, leadership, and problem-solving skills.
• Ability to work a flexible schedule and meet the physical requirements of a retail role.

Responsibilities

• Create a seamless, engaging in-store experience and cultivate customer relationships.
• Serve as a product knowledge expert and brand or category ambassador.
• Support merchandising, operational requirements, and the omni-channel experience.
• Use technology effectively and educate colleagues as needed.

Skills

Communication

Interpersonal skills

Leadership

Problem solving

Customer relationships

Education

High school diploma

Job description

Brobston Group is seeking a Client Specialist to maximize sales in an assigned area by delivering outstanding service and product knowledge. You will build customer relationships and maintain compelling merchandise presentation to support the omni-channel experience.

You will serve as a product knowledge expert and brand ambassador, assist merchandising and operational needs, and use technology effectively while educating colleagues as needed in a dynamic retail environment.