Omni-Channel Client Experience Specialist

Brobston Group; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group is seeking a Client Specialist to maximize sales by delivering outstanding service and product knowledge. The role focuses on building customer relationships, presenting compelling merchandise, and supporting an omni-channel experience.

You will create a seamless in-store experience, represent the brand with expert fashion knowledge, participate in merchandising tasks, and utilize technology to meet customer needs across channels.

Qualifications

• High school diploma or equivalent.
• At least 1 year of related experience.
• Strong communication, interpersonal, and leadership skills.
• Flexible schedule; ability to stand for extended periods.

Responsibilities

• Create an easy, seamless, and engaging in-store experience while cultivating customer relationships.
• Represent the brand and category with expert product knowledge and a confident fashion voice.
• Participate in merchandising and operational tasks and support colleagues with product education.
• Use technology to support customer service and omni-channel needs.

Skills

Communication skills

Interpersonal skills

Leadership skills

Education

High school diploma

Job description

Brobston Group is seeking a Client Specialist to maximize sales by delivering outstanding service and product knowledge. The role focuses on building customer relationships, presenting compelling merchandise, and supporting an omni-channel experience.

You will create a seamless in-store experience, represent the brand with expert fashion knowledge, participate in merchandising tasks, and utilize technology to meet customer needs across channels.