Brand Experience Ambassador – Retail & Sales

Brobston Group; Dawsonville (GA); On-site; USD 17,000 - 28,000; Full time

Job summary

Brobston Group is seeking a Brand Ambassador to deliver personalized customer experiences and support store goals. This role blends fashion knowledge, service, and teamwork to uphold brand and store standards.

You will engage customers, assist with fittings, and participate in training while representing the store with a positive, inclusive attitude. You will help execute floor sets, manage replenishment, and assist with opening/closing tasks.

Qualifications

• Retail or similar experience in a high-volume environment.
• Strong communication skills and ability to build positive relationships.
• Ability to operate a register, stand/walk for extended periods, lift up to 30 pounds.

Responsibilities

• Deliver excellent customer service and meet or exceed individual sales and performance goals.
• Support sales plans, connect customers through the Polo Connect program, and educate them about available offerings.
• Assist customers in fitting rooms and maintain store standards across the sales floor and back of house.
• Support floor sets, replenishment, opening and closing tasks, and visual standards.
• Participate in company training and provide management with product and category feedback.
• Contribute to a professional, positive, and inclusive team environment.

Skills

Customer service

Communication

Retail sales

Job description

Brobston Group is seeking a Brand Ambassador to deliver personalized customer experiences and support store goals. This role blends fashion knowledge, service, and teamwork to uphold brand and store standards.

You will engage customers, assist with fittings, and participate in training while representing the store with a positive, inclusive attitude. You will help execute floor sets, manage replenishment, and assist with opening/closing tasks.