Brand Ambassador

brobstongroup.com - Jobboard; Grapevine (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join brobstongroup.com as a Full-Time Brand Ambassador in Grapevine, Texas. This entry-level role is designed to provide a personalized shopping experience and support Ralph Lauren brand standards.

Responsibilities include driving sales, engaging customers through various outreach methods, and participating in team training. Ideal candidates will have retail experience, strong communication skills, and the ability to work a flexible schedule including weekends and evenings.

Qualifications

• Retail or similar high-volume specialty environment experience preferred.
• Ability to operate the register and stand/walk for multiple hours.
• Willingness to work a flexible schedule including days, evenings, and weekends.

Responsibilities

• Drive sales and profit performance by engaging customers.
• Support execution of store initiatives and participate in team training.
• Engage clients through outreach and broaden product discovery.

Skills

Strong communication skills

Customer relationship building

Time-management skills

Job description

Summary

Full-Time Brand Ambassadors provide a personalized and inspiring shopping experience that exceeds customer expectations while supporting store initiatives and upholding Ralph Lauren brand standards. This customer-first, team-oriented role is an entry point for future leadership and requires curiosity, resourcefulness, and a commitment to delivering consistent service on the sales floor.

Responsibilities

• Drive sales and profit performance by leveraging company tools and resources to engage customers and close business.
• Support execution of store and company initiatives and participate in team training to achieve business results.
• Engage clients through outreach and alternative purchasing methods (Gladly, Click to Zoom, JRNI, Ship to Home) and broaden product discovery via QR codes and digital catalogs.
• Maintain exceptional store standards on the sales floor and provide ongoing feedback to management on category opportunities.
• Participate in community outreach, networking, and talent sourcing to strengthen customer connectivity and store presence.

Requirements

• Retail or similar high-volume specialty environment experience preferred.
• Strong communication skills and proven ability to build and maintain positive customer and team relationships.
• Ability to operate the register, stand and walk for multiple hours, maneuver around the sales floor and stock/dressing areas, and lift up to 30 lbs.
• Willingness to work a flexible schedule including days, evenings, weekends, and occasional overnight shifts or travel as required.
• Effective planning, prioritization, and time-management skills.