Brand Ambassador

Brobston Group; Gloucester Township (NJ); On-site; USD 17,000 - 28,000; Full time

Job summary

Ralph Lauren in New Jersey is seeking a Retail Sales Associate to deliver personalized customer service and contribute to a high-performing store team. You will help customers with product selection, styling, and fitting room needs, while maintaining store standards.

The role requires flexible availability for days, evenings, weekends, and occasional overnight shifts, with prior retail experience preferred. Join a brand known for inspiring fashion and exceptional service.

Qualifications

• Experience in retail or high-volume environment.
• Excellent customer service and communication skills.
• Ability to operate a register and perform standing/walking tasks.
• Flexible availability including weekends and evenings.

Responsibilities

• Meet or exceed sales objectives and KPIs.
• Assist customers with product selection, styling, fitting room needs, and available programs.
• Maintain sales floor, fitting room, stockroom, and visual standards.
• Support store operations, including replenishment, floor sets, and opening and closing tasks.
• Collaborate with colleagues and share customer and product feedback with management.

Skills

Customer service

Communication

Sales experience

Team collaboration

Job description

Summary

Provides personalized, inspiring customer service while helping deliver an exceptional Ralph Lauren shopping experience. Supports sales goals and contributes to an inclusive, high-performing store team.

Responsibilities

• Meet or exceed individual sales objectives and key performance indicators.
• Assist customers with product selection, styling, fitting room needs, and available programs.
• Maintain sales floor, fitting room, stockroom, and visual standards.
• Support store operations, including replenishment, floor sets, and opening and closing tasks.
• Collaborate with colleagues and share customer and product feedback with management.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile environment preferred.
• Strong customer service and communication skills; able to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as required.
• Flexible availability for days, evenings, weekends, and occasional overnight shifts.