Brand Ambassador

brobstongroup.com - Jobboard; Pooler (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Ralph Lauren seeks a Brand Ambassador in Pooler, Georgia. You will provide a personalized shopping experience that exceeds customer expectations and drive daily sales results.

The ideal candidate has retail experience, excellent communication skills, and the ability to work a flexible schedule. Responsibilities include engaging with customers, utilizing omnichannel tools, and participating in team training.

Qualifications

• Retail or related industry experience in a high-volume or specialty environment preferred.
• Excellent communication and customer service skills.
• Ability to operate register and perform front-line retail duties.
• Ability to lift up to 30 lbs.
• Willingness to work a flexible schedule including days, evenings, weekends and occasional travel.
• Ability to build and maintain positive working relationships with customers.

Responsibilities

• Drive day-to-day sales and achieve sales goals.
• Deliver a consistent, on-brand customer experience.
• Proactively engage customers to build clientele.
• Support team training to execute business results.
• Utilize omnichannel tools and digital discovery methods.
• Provide feedback on category opportunities and store performance.
• Maintain sales floor standards at all times.

Skills

Excellent communication

Customer service skills

Retail experience

Tools

Gladly

Click to Zoom

JRNI

Ship to Home

Job description

Summary

As a Brand Ambassador, you will provide a personalized and inspiring shopping experience that exceeds customer expectations while driving daily sales results. You will represent Ralph Lauren brand standards on the sales floor, support team training and store initiatives, and help broaden customer access to product discovery and purchasing channels. This role emphasizes customer connection, teamwork, and the use of digital tools to support omnichannel sales.

Responsibilities

• Drive day-to-day sales and achieve daily, weekly, and monthly sales goals.


• Deliver a consistent, on-brand customer experience and champion company values.


• Proactively engage customers to build clientele and strengthen customer connectivity.


• Support and participate in team training to execute business results.


• Utilize omnichannel tools (Gladly, Click to Zoom, JRNI, Ship to Home) and digital discovery methods (QR codes, digital catalogs, virtual stores).


• Provide feedback to management on category opportunities and store performance.


• Ensure sales floor standards are maintained at all times.

Requirements

• Retail or related industry experience in a high-volume or specialty environment preferred.


• Excellent communication and customer service skills.


• Ability to operate register and perform front-line retail duties, including standing and walking for extended periods.


• Ability to lift up to 30 lbs., maneuver the sales floor, stock/dressing rooms, cash wrap and office areas.


• Willingness to work a flexible schedule including days, evenings, weekends and occasional travel.


• Ability to build and maintain positive working relationships with customers, management and co-workers.