Branch Operations Lead: Pest Control & Service Support

Air Comfort, Inc; Southlake (TX); On-site; USD 38,000 - 57,000; Full time

Job summary

A service company in Southlake, Texas, is seeking a dedicated Branch Administrator to manage branch operations efficiently. The ideal candidate will have excellent verbal and written communication skills and at least two years of office experience. Responsibilities include processing information requests, managing customer files, and ensuring accurate reporting. Proficiency in Microsoft Word, Excel, and PestPac is required. The position emphasizes commitment to customer service and maintaining the company's standards.

Qualifications

• Minimum of two years of experience in an office environment.
• Ability to maintain accurate records and reporting.
• Must pass pre-employment and random drug tests.

Responsibilities

• Manage the efficient and effective administration of branch operations.
• Answer telephone calls professionally and efficiently.
• Process information requests from clients promptly.
• Utilize PestPac for maintaining accurate service routes.
• Complete monthly reports for management.
• Process branch purchases and expenses.
• Maintain customer files and support teams as needed.

Skills

Excellent verbal communication

Excellent written communication

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Typing speed of at least 40 words per minute

Education

High school diploma or equivalent

Tools

PestPac

Job description

A service company in Southlake, Texas, is seeking a dedicated Branch Administrator to manage branch operations efficiently. The ideal candidate will have excellent verbal and written communication skills and at least two years of office experience. Responsibilities include processing information requests, managing customer files, and ensuring accurate reporting. Proficiency in Microsoft Word, Excel, and PestPac is required. The position emphasizes commitment to customer service and maintaining the company's standards.