Branch Supervisor: Member Service & Ops Leader

Credit Union of Colorado; Pueblo (CO); Ibrido; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Credit Union of Colorado is seeking a Branch Supervisor to oversee daily branch operations and lead a team devoted to outstanding member service. This hybrid role combines coaching staff, enforcing policies, and delivering high-quality service to current and potential members.

The ideal candidate has strong leadership abilities, a Bachelor's degree, and customer service experience. You will drive process improvements and support local business development within the branch.

Competenze

• Strong leadership and team-management skills.
• Proven experience in customer service within financial services.
• Ability to drive process improvements and ensure policy compliance.

Mansioni

• Oversee daily branch operations and lead a team focused on member service.
• Train staff, ensure adherence to policies, and deliver high-quality client experiences.
• Promote branch business development and collaborate with other units to improve processes.

Conoscenze

Leadership

Customer service

Formazione

Bachelor's degree

Descrizione del lavoro

Credit Union of Colorado is looking for a Branch Supervisor to oversee branch operations and lead a team dedicated to exceptional member service. This hybrid role involves training staff, ensuring compliance with policies, and providing high-quality services to both current and prospective members.

The ideal candidate should possess strong leadership skills, a Bachelor's degree, and experience in customer service. They will also engage in process improvements and promote business development within the branch.