Branch Supervisor: Lead Team, Elevate Service

Northrim BanCorp, Inc.; Anchorage (AK); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Parental leave

Education assistance

Employee wellness program

EAP

Job summary

Northrim Bank in Anchorage is seeking a Branch Supervisor to lead a dynamic team and deliver Superior Customer First Service. You will partner with the Assistant Branch Manager to drive performance, solve issues, and ensure every customer leaves with a smile.

We value leadership, a strategic mindset, and a passion for service. This Full Time, on-site role offers competitive benefits, growth potential, and a culture built on trust and teamwork.

Qualifications

• High school diploma or equivalent.
• 3+ years in the financial world and leadership exposure.
• Strong communication and customer service mindset.
• Proficient with MS Office and a willingness to learn.

Responsibilities

• Be the go-to leader, orchestrating the daily workflow like a maestro with a headset.
• Tackle complex transactions and empower your team to do the same with confidence.
• Coach, mentor, and inspire our branch staff think of yourself as a people-developer!
• Help customers with everything from I lost my card to Let's talk loans.
• Find creative ways to boost efficiency while keeping compliance tight.
• Spot opportunities to cross-sell, upsell, and wow-sell our products and services.
• Stay ahead of fraud trends with sharp thinking and smarter systems.
• Support in loan origination and investment services (with proper licensing).
• Open/close the branch like a pro and keep our cash drawers balanced like a boss.

Skills

Leadership experience

Customer service

MS Office

Strategic thinking

Communication skills

Education

High school diploma or equivalent

Job description

Northrim Bank in Anchorage is seeking a Branch Supervisor to lead a dynamic team and deliver Superior Customer First Service. You will partner with the Assistant Branch Manager to drive performance, solve issues, and ensure every customer leaves with a smile.

We value leadership, a strategic mindset, and a passion for service. This Full Time, on-site role offers competitive benefits, growth potential, and a culture built on trust and teamwork.