Branch Supervisor: Lead, Inspire & Elevate Service

Northrim Bank, Member FDIC; Anchorage (AK); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid Time Off

401K match

Parental Leave

Education Assistance

Employee Assistance Program

Wellness Program

Job summary

Northrim Bank in Anchorage is hiring a Branch Supervisor who will lead the branch team, deliver Superior Customer First Service, and partner with the Assistant Branch Manager to drive performance.

The role requires a high school diploma and 3+ years in finance, leadership experience, and strong communication. This full-time position offers competitive pay and comprehensive benefits including medical, dental, vision, and a 401(k) match.

Qualifications

• High school diploma or equivalent required.
• 3+ years in the financial world with leadership or training experience.
• Strong communication and customer service skills.
• Proficiency with MS Office and technology.

Responsibilities

• Be the go-to leader, orchestrating the daily workflow like a maestro with a headset.
• Tackle complex transactions and empower your team to do the same with confidence.
• Coach, mentor, and inspire our branch staff, think of yourself as a people-developer!
• Help customers with everything from “I lost my card!” to “Let’s talk loans.”
• Find creative ways to boost efficiency while keeping compliance tight.
• Spot opportunities to cross-sell, upsell, and wow-sell our products and services.
• Stay ahead of fraud trends with sharp thinking and smarter systems.
• Support in loan origination and investment services (with proper licensing).
• Open/close the branch like a pro and keep our cash drawers balanced like a boss.

Skills

Leadership

Communication skills

Customer service

Financial industry experience

MS Office

Education

High school diploma or equivalent

Job description

Northrim Bank in Anchorage is hiring a Branch Supervisor who will lead the branch team, deliver Superior Customer First Service, and partner with the Assistant Branch Manager to drive performance.

The role requires a high school diploma and 3+ years in finance, leadership experience, and strong communication. This full-time position offers competitive pay and comprehensive benefits including medical, dental, vision, and a 401(k) match.