Branch Service Specialist — Member Solutions

EFCU Financial; Zachary (LA); On-site; USD 29,000 - 32,000; Full time

Job summary

EFCU Financial is seeking a Branch Service Representative to help members with routine financial transactions, account inquiries, and new account openings. You will balance cash, maintain accurate records, and provide friendly service that reflects our commitment to the community.

The role emphasizes excellent communication, attention to detail, and strong teamwork as we deliver superior member experiences in a values-driven environment.

Qualifications

• 1 year of customer service experience preferred; or cash handling experience.
• Knowledge of financial products and services is a plus.

Responsibilities

• Process routine member transactions including deposits and withdrawals.
• Open and maintain member accounts such as savings and checking.
• Answer inquiries via phone, online, and in person in a courteous manner.
• Support compliance with policy and security procedures.

Skills

Customer service

Cash handling

Interpersonal skills

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

EFCU Financial is seeking a Branch Service Representative to help members with routine financial transactions, account inquiries, and new account openings. You will balance cash, maintain accurate records, and provide friendly service that reflects our commitment to the community.

The role emphasizes excellent communication, attention to detail, and strong teamwork as we deliver superior member experiences in a values-driven environment.