Branch Service & Sales Manager

First Citizens; Chase City (VA); On-site; USD 61,000 - 72,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank in Chase City, VA seeks a Service Manager to lead a branch, oversee operations with support from an operations specialist, and drive customer service to deliver value. You will manage a staff of sales and service representatives and identify referrals for lending partners.

The role requires a Bachelor's degree or equivalent experience and 2 years in financial services, sales, or bank operations; leadership experience is preferred. Competitive benefits offered.

Qualifications

• Bachelor's degree in a related field or 2 years in financial services, sales or bank operations.
• High School Diploma or GED with 6 years in financial services, sales or bank operations.
• Preferred leadership experience of 2 years.
• Licensing or bank related certifications as required; valid driver's license.

Responsibilities

• Team Management - lead and develop a branch sales and service team.
• Sales - achieve financial and relationship targets through proactive outreach.
• Service Standards - maintain customer service quality and drive value creation.
• Operations and Administration - ensure regulatory compliance and efficient branch operations.

Skills

Sales process

Financial guidance

Financial literacy

Retail banking

Operations management

Education

Bachelor's degree

High school diploma

Job description

First Citizens Bank in Chase City, VA seeks a Service Manager to lead a branch, oversee operations with support from an operations specialist, and drive customer service to deliver value. You will manage a staff of sales and service representatives and identify referrals for lending partners.

The role requires a Bachelor's degree or equivalent experience and 2 years in financial services, sales, or bank operations; leadership experience is preferred. Competitive benefits offered.