Branch Sales & Service Specialist

First Citizens Bank; Worthington (MN); On-site; USD 26,000 - 35,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative in Worthington, MN to handle customer transactions, answer questions, and promote bank capabilities. You’ll engage customers, recognize sales opportunities, and refer them to the right partner to meet their financial needs.

The role emphasizes friendly service, accuracy in cash handling, compliance with bank policies, and teamwork within the branch.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service experience.
• 1+ years of recent, high-volume cash handling.
• Sales experience or ability to identify referral opportunities.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities.
• Explain bank products and services to customers.
• Process transactions accurately and maintain cash handling.
• Ensure compliance with regulations and bank policies.

Skills

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking knowledge

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative in Worthington, MN to handle customer transactions, answer questions, and promote bank capabilities. You’ll engage customers, recognize sales opportunities, and refer them to the right partner to meet their financial needs.

The role emphasizes friendly service, accuracy in cash handling, compliance with bank policies, and teamwork within the branch.