Branch Sales & Service Associate

First Citizens; Little Falls (MN); On-site; USD 26,000 - 35,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to process transactions and assist customers in our local Minnesota branch. You will educate customers on bank capabilities, tools, and resources while supporting branch sales efforts and referrals.

The ideal candidate will have strong communication, customer service experience, adaptability, teamwork, and meticulous attention to detail, with familiarity in handling deposits and cross-functional collaboration.

Qualifications

• High School Diploma or GED required.
• Experience in customer service including sales is preferred.
• Strong communication and attention to detail.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities.
• Listen attentively to understand customer needs and preferences.
• Proactively seek coaching and use bank tools to improve performance.
• Comply with regulations, policies, and delegated authorities to manage risk.
• Perform general office tasks to ensure operational efficiency.

Skills

Financial literacy

Retail banking products knowledge

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to process transactions and assist customers in our local Minnesota branch. You will educate customers on bank capabilities, tools, and resources while supporting branch sales efforts and referrals.

The ideal candidate will have strong communication, customer service experience, adaptability, teamwork, and meticulous attention to detail, with familiarity in handling deposits and cross-functional collaboration.