Branch Banking Sales & Service Associate

First Citizens Bank; Minneota (MN); On-site; USD 53,726,000 - 74,390,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative in Minnesota to join our branch team. You will process transactions, assist customers with banking needs, and educate them on bank capabilities and resources. You will proactively identify and refer sales opportunities to the appropriate bank partner.

The role requires strong communication, customer service, and adaptability, with a focus on teamwork and flexibility to manage multiple demands in a fast-paced branch environment.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service experience.
• 1+ years of recent, high volume cash-handling (USD)

Responsibilities

• Foster partnerships that deliver value for customers and identify sales or referral opportunities.
• Comply with bank policies to manage risk related to customer transactions and financial exposures.
• Complete required training by deadlines and ensure operational efficiency.
• Handle deposits accurately and support team performance.

Skills

Cash handling

Customer service

Sales

Communication

Financial literacy

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative in Minnesota to join our branch team. You will process transactions, assist customers with banking needs, and educate them on bank capabilities and resources. You will proactively identify and refer sales opportunities to the appropriate bank partner.

The role requires strong communication, customer service, and adaptability, with a focus on teamwork and flexibility to manage multiple demands in a fast-paced branch environment.