Branch Sales & Service Specialist

First Citizens; Worthington (MN); On-site; USD 26,000 - 34,000; Full time

Job summary

First Citizens in Worthington, MN is seeking a Sales and Service Representative who will process transactions and assist customers with bank services.

You will identify opportunities to refer customers to banking partners and support branch sales efforts, while maintaining strong service standards. The role emphasizes communication, adaptability, teamwork, and accuracy in handling cash.

Qualifications

• High School diploma or GED.
• 6 months of customer service experience.
• 1+ years of cash-handling experience.
• Sales aptitude and ability to refer opportunities.

Responsibilities

• Service standards: engage customers, uncover sales or referral opportunities.
• Process transactions and manage deposits and cash handling.
• Maintain compliance with bank policies and training deadlines.
• Support branch team with daily operations and customer inquiries.
• Build cross-functional relationships to improve service delivery.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

Education

High School Diploma or GED

Job description

First Citizens in Worthington, MN is seeking a Sales and Service Representative who will process transactions and assist customers with bank services.

You will identify opportunities to refer customers to banking partners and support branch sales efforts, while maintaining strong service standards. The role emphasizes communication, adaptability, teamwork, and accuracy in handling cash.