Banking Sales & Service Specialist

First Citizens; Elbow Lake (MN); On-site; USD 26,000 - 35,000; Full time

Job summary

First Citizens is seeking a Sales and Service Representative for our Minnesota branch. You will handle customer transactions, assist with account services, and educate customers on bank capabilities and tools.

You’ll support branch sales by identifying referral opportunities and coordinating with bank partners to meet customer needs. The ideal candidate has strong communication, adaptability, and a customer-first mindset, with experience in high-volume cash handling and basic banking knowledge.

Qualifications

• Finance basics and credit concepts
• Understanding of retail banking products and services
• Ability to upsell or refer opportunities respectfully

Responsibilities

• Process customer transactions and service requests in the branch
• Identify and refer sales opportunities to bank partners
• Maintain customer-focused service standards and accuracy in cash handling
• Collaborate with team to optimize branch performance and customer experience

Skills

Financial literacy

Retail banking knowledge

Sales

Education

High School Diploma or GED

Job description

First Citizens is seeking a Sales and Service Representative for our Minnesota branch. You will handle customer transactions, assist with account services, and educate customers on bank capabilities and tools.

You’ll support branch sales by identifying referral opportunities and coordinating with bank partners to meet customer needs. The ideal candidate has strong communication, adaptability, and a customer-first mindset, with experience in high-volume cash handling and basic banking knowledge.