Branch Sales & Service Specialist

First Citizens; Greensboro (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank in Greensboro, NC is seeking a Sales and Service Representative to process transactions and support branch sales efforts. You will engage customers, answer questions, and refer opportunities to bank partners while complying with regulations and policies.

The role focuses on delivering exceptional customer service and building relationships as part of a branch team.

Qualifications

• High School Diploma or GED with 6 months of customer service experience.
• Strong communication and interpersonal skills.
• Ability to handle transactions accurately and follow bank procedures.

Responsibilities

• Process customer transactions and respond to service requests.
• Identify referrals and educate customers on bank capabilities.
• Maintain compliance with regulations and bank policies.

Skills

Branch Banking Operations

Communication

Transaction Processing

Build Productive Relationships

Detail Oriented

Education

High School Diploma or GED

Job description

First Citizens Bank in Greensboro, NC is seeking a Sales and Service Representative to process transactions and support branch sales efforts. You will engage customers, answer questions, and refer opportunities to bank partners while complying with regulations and policies.

The role focuses on delivering exceptional customer service and building relationships as part of a branch team.