Branch Sales & Service Pro: Grow Relationships Drive Impact

First Citizens; Sumter (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

First Citizens Bank in Sumter, SC is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build and expand banking relationships through proactive outreach and customer requests, handling deposits, payments, and digital access products.

In this role you will engage customers, refer opportunities, and work with team members to ensure accurate, compliant service while adapting to daily priorities.

Qualifications

• High School Diploma or GED with 1 year in sales or customer service, or 6 months in a customer support role at First Citizens Bank.
• Preferred: Bachelor's Degree.

Responsibilities

• Meet sales and service targets while delivering proactive outreach and relationship building.
• Maintain service standards by addressing customer needs and leveraging bank referrals.
• Handle branch operations with accuracy and compliance to policies and procedures.

Skills

Sales outreach

Communication skills

Customer service skills

Adaptability

Teamwork

Flexibility

Agility

Influence

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

First Citizens Bank in Sumter, SC is seeking a Senior Sales & Service Representative to support sales and service delivery in the branch. You will build and expand banking relationships through proactive outreach and customer requests, handling deposits, payments, and digital access products.

In this role you will engage customers, refer opportunities, and work with team members to ensure accurate, compliant service while adapting to daily priorities.