Branch Sales & Service Pro

First Citizens; Sheridan (WY); On-site; USD 36,000 - 48,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative for our Sheridan branch. You will process transactions, assist customers, and educate them on bank capabilities and resources to meet their needs.

The role emphasizes strong communication, empathy, adaptability and teamwork, with opportunities to identify and refer sales opportunities to bank partners. A High School Diploma or GED is required, with 6 months of customer service experience preferred.

Qualifications

• Financial literacy.
• Knowledge of retail banking products and services.
• Minimum Education: High School Diploma or GED.

Responsibilities

• Foster partnerships to deliver value for customers and identify sales opportunities.
• Ensure regulatory and bank policy compliance in customer interactions.
• Handle deposits and maintain transaction accuracy.
• Complete required training by deadlines.
• Support branch team and referrals to bank partners.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative for our Sheridan branch. You will process transactions, assist customers, and educate them on bank capabilities and resources to meet their needs.

The role emphasizes strong communication, empathy, adaptability and teamwork, with opportunities to identify and refer sales opportunities to bank partners. A High School Diploma or GED is required, with 6 months of customer service experience preferred.