Branch Sales & Service Leader

S&T Bank; Chester Springs (PA); On-site; USD 36,438 - 80,850; Full time

Job summary

S&T Bank in Chester Springs, PA seeks a Branch Specialist to profile customers, open loan and deposit accounts, and support sales goals. You will coach staff, ensure exceptional service, and coordinate loan documents while promoting banking services. The role requires prior retail banking experience and S.A.F.E. Act certification.

The position emphasizes teamwork, adherence to branch playbooks, and alignment with bank values as part of daily operations.

Qualifications

• High school diploma or equivalent plus PB requirements.
• Five to ten years of general business experience, with supervisory experience preferred.
• Retail training program completion preferred.
• S.A.F.E. Act certification required upon hire and maintained annually.

Responsibilities

• Profile customers to determine financial needs and refer to appropriate lines of business.
• Open loan and deposit accounts and support branch sales goals.
• Coach staff and supervise customer service functions to ensure exceptional service.
• Process loan documents, open deposits, and suggest additional banking services.
• Execute outbound campaigns and maintain relationships to generate new business.

Skills

Sales focus

Customer service

Team leadership

Coaching staff

Education

High school diploma

PB requirements

Job description

S&T Bank in Chester Springs, PA seeks a Branch Specialist to profile customers, open loan and deposit accounts, and support sales goals. You will coach staff, ensure exceptional service, and coordinate loan documents while promoting banking services. The role requires prior retail banking experience and S.A.F.E. Act certification.

The position emphasizes teamwork, adherence to branch playbooks, and alignment with bank values as part of daily operations.